Privacy Policy

Introduction

Urologex LLC. (“We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Purpose of This Privacy Policy

This Privacy Policy provides information on how Urologex LLC collects and processes your personal data through your use of this website, including any data you submit when completing our contact form to receive text messages or other communications from our clinic.

2. The Data We Collect About You

We may collect, use, and store different types of personal information, including:

Identity Data

  • First name
  • Last name
  • Any other identifying information you choose to provide

Contact Data

  • Phone number
  • Email address
  • Mailing address (if applicable)

3. How Your Personal Data Is Collected

We collect personal data through the following methods:

Direct Interactions

You may provide Identity and Contact Data by:

  • Filling out forms on our website
  • Requesting SMS communications
  • Contacting us by phone, email, or other means

This includes any information you provide when completing the contact/SMS-consent form.

4. How We Use Your Personal Data

We only use your personal data when permitted by law. Most commonly, we use your data:

  • To communicate with you about appointments, follow-ups, or clinic updates
  • To provide services you request
  • To comply with legal or regulatory obligations
  • For internal record-keeping and operational purposes
  • For legitimate business interests that do not override your rights

Marketing & Promotional Messages

We may use your Identity and Contact Data to provide you with updates about services or promotions that may be relevant to you.

You will receive marketing communications from us only if:

  • You have provided your contact information, and
  • You have not opted out of such communications

Unsubscribe / Opt-Out

You may opt out at any time by:

  • Following the opt-out or “STOP” instructions in SMS or email messages, or
  • Contacting us directly through the website or clinic

Opting out of marketing messages does not affect communications related to appointments, services, billing, or medical care.

5. Data Security

We use administrative, physical, and technical safeguards to protect your personal data from:

  • Unauthorized access
  • Accidental loss
  • Alteration
  • Disclosure

Only authorized personnel may access your personal data for legitimate clinic operations.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the services you requested
  • Comply with legal, regulatory, or reporting requirements
  • Maintain accurate business records

7. Your Legal Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to request access to your data
  • The right to request corrections
  • The right to request deletion (“right to be forgotten”)
  • The right to restrict processing
  • The right to object to processing
  • The right to request data transfer
  • The right to withdraw consent

Requests can be submitted via the contact from on our website.

8. SMS Consent

By providing your phone number, you agree to receive SMS messages from Urologex LLC.

  • Your SMS consent will not be shared or sold to third parties.
  • Your phone number will only be used for clinic-related communication such as appointment reminders, follow-ups, updates, or messages you have opted into.
  • You may opt out at any time by replying STOP.

9. Changes to This Privacy Policy

This Privacy Policy was last updated on November 28, 2025.

We may update this policy periodically. The latest version will always be available on our website.

Please notify us if your personal information changes so we can maintain accurate records.

10. Contact Details

If you have questions about this Privacy Policy or wish to exercise your legal rights, you may contact us through the contact form on our website.

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