Frequently Asked Questions
What insurance do you accept?
We accept all major insurances. Self-pay is also available. Please call us at (830) 488-6020 if you have questions about your specific insurance plan.
What payment methods do you accept?
We accept payments via Cash, Visa, Discover, and MasterCard.
Do you accept walk-ins?
Currently, we do not accept walk-ins; however, we encourage you to schedule an appointment in advance to ensure timely and efficient care.
How can I schedule an appointment?
To schedule an appointment, please contact our office directly by phone. Our dedicated team will work with you to find a suitable appointment time. Please be aware that filling out the contact form does not secure an appointment until confirmed by a member of our clinic staff.
Do I need a referral from my Primary Care Physician?
Patients with HMO insurance plans must obtain authorization from their primary care physician before scheduling an appointment with a specialist.
PPO insurance allows patients to self-refer and schedule appointments directly with a specialist without needing authorization from their primary care physician.
If you choose to be a private or cash-paying patient, you do not require a referral.
Do you offer a self-pay package for testosterone therapy?
Yes! We offer a self-pay package for testosterone therapy that includes testosterone, initial and follow-up appointments, and labs. We also offer discounts for law enforcement, first responders, nurses, and teachers. Call us at (830) 488-6020 for more details.
Do you offer emergency services?
We do not offer emergency services. In case of an emergency, please proceed to the nearest emergency room or dial 911 for immediate medical assistance.